Frequently Asked Questions

Find answers to common questions about TarkTalk's features and services

How can TarkTalk help my business?

TarkTalk helps break language barriers for your global SMB — TalkTalk automatically records, translates during the call, and analyzes your conversations to provide comprehensive insights and actionable follow-ups.

Live Translation

live translation and interpretation during phone calls

Transcripts

Full conversation record

Call Summary

Key discussion points at a glance

Action Items

Next steps highlighted for follow-up

Is there a free plan?

Yes! TarkTalk offers flexible pricing plans to suit different needs.

For detailed pricing information and feature comparisons, visit our pricing page.

Why should I wait until the AI translation is complete before speaking?

Please wait until the AI translation is complete before speaking to ensure the best translation quality and avoid interruptions. Here's why:

  • Accuracy: AI needs complete context for precise translations. Interrupting causes errors
  • Audio clarity: Speaking during translation reduces quality
  • Smooth flow: Everyone receives the full message before continuing

How to improve call quality?

Simple steps to get better call quality and more accurate translations:

  • Find a quiet space - less background noise means clearer conversations
  • Use headphones or a headset for better audio quality

Quick tips:

  • Close windows and doors
  • Turn off noisy appliances during calls
  • Speak clearly and at a normal pace
  • Avoid interrupting during AI translation

What does AI Analysis do and what are the benefits?

Call anytime immediately—no need to schedule interpreters. Lower cost with saved transcripts, AI-analyzed summaries, insights, and action items. Review conversations, check translation accuracy, and follow up on action items easily.

Why can't I see the call summary after a phone call?

Call Analysis features such as call summary and action items are only available for signed-in users. To view your call insights and transcriptions, please sign in.

Who is behind TarkTalk?

TarkTalk is built by AI experts focused on live translation technology. Our team specializes in making advanced AI accessible for businesses, enabling seamless communication across languages.

How is my data protected?

Your data stays in TarkTalk and is never shared without your permission. All information is encrypted and secure. We use OpenAI's API for call analysis with full compliance to industry standards.

Do I need to install any app?

No. Visit tarktalk.com to call any phone number globally directly.

Does the person I'm calling need to install anything?

No installation needed! The person you call receives it as a normal phone call. They'll hear a brief message that translation is active, then you can start talking in your own language. It's that simple.

Can I call someone in another country?

Yes! TarkTalk works for international calls. Simply enter the country code and phone number to connect with anyone worldwide.

Do you support emergency numbers like 911 or 000?

No. Emergency numbers are highly regulated for critical health and safety purposes. Our service helps remove language barriers for business and daily activities.

What languages do you support?

We support a wide range of languages for live translation. Start a free trial and speak your own language!

Why is my language not supported?

We're constantly expanding our language options. If you need a specific language, please contact us at contact@tarktalk.com and let us know — we'd love to hear from you!

What kind of support do you provide?

All plans include email support! We encourage all our users to reach out to us at contact@tarktalk.com. Our team is here to help small and medium businesses succeed with personalized assistance, whether you're on our Free plan or Enterprise plan.

How do I contact TarkTarlk?

Email us anytime at contact@tarktalk.com! Our team loves hearing from users and we respond promptly to all inquiries. Whether you have questions about features, need technical help, or want to discuss how TarkTalk can help your business, we're here to help.

Still have questions?

We're here to help! Reach out to our support team anytime - email us directly at contact@tarktalk.com and we'll get back to you promptly.

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TarkTalk - FAQ - Live Translation & AI Analysis Questions | TarkTalk